Terms and Conditions – Green Trading BD

Welcome to Green Trading BD. By purchasing products or using our website (https://greentradingbd.com/), you agree to the following terms and conditions. Please read them carefully.

1. Product Usage

1.1 Products sold by Green Trading BD are intended for personal and lawful use only.
1.2 Customers must follow all instructions, guidelines, and safety information provided with the product.
1.3 Improper use, negligence, or failure to follow instructions may void any applicable warranty and may cause damage or injury.

2. Warranty

2.1 Green Trading BD provides a limited warranty (if applicable) as specified on the product page or invoice.
2.2 The warranty covers manufacturing defects under normal use conditions.
2.3 The warranty does not cover:

  • Damage caused by misuse, accidents, or negligence.

  • Unauthorized repairs or modifications.

  • Physical damage, water damage, or electrical damage.

  • Normal wear and tear.

3. Delivery and Shipping

3.1 Delivery times are estimated and may vary depending on location and courier services.
3.2 Green Trading BD is not responsible for delays caused by third-party courier companies or unforeseen circumstances.
3.3 Customers must inspect products upon delivery and report any damage or issues within 7 days of receiving the item.

4. Returns and Refunds

4.1 Returns are accepted only for defective, damaged, or incorrect products, subject to verification.
4.2 Products must be returned in original condition with packaging, accessories, and invoice.
4.3 Refunds or replacements will be processed after inspection and approval by Green Trading BD customer support.
4.4 Return shipping costs are the responsibility of the customer unless the product is defective or incorrectly delivered.

5. Orders and Payments

5.1 All orders are subject to confirmation and availability.
5.2 Green Trading BD reserves the right to cancel any order due to pricing errors, stock issues, or suspected fraudulent activity.
5.3 Customers agree to provide accurate billing and contact information when placing an order.

6. Limitation of Liability

6.1 Green Trading BD is not liable for any indirect, incidental, or consequential damages arising from product use.
6.2 Customers use products at their own risk and responsibility.
6.3 Our maximum liability shall not exceed the purchase price of the product.

7. Privacy

7.1 Personal information collected during order placement will be used only for processing orders, delivery, warranty claims, and customer service.
7.2 Green Trading BD does not sell or share customer information with third parties, except as required by law or for order fulfillment purposes.

8. Governing Law

8.1 These Terms and Conditions are governed by the laws of Bangladesh.
8.2 Any disputes arising from these terms shall be resolved in the competent courts of Bangladesh.

9. Modifications

9.1 Green Trading BD reserves the right to update or modify these Terms and Conditions at any time without prior notice.
9.2 Updated terms will be posted on the website and will become effective immediately upon publication.